
We’re not just here to help — we’re here to take care of you.
Front Desk Specialists
Manage appointments, handle calls, coordinate patient and data entry
Virtual Medical Scribe
Remotely documents patient visits and maintains accurate medical records in real time.
Patient Coordinator
Patient communication, follow-up care, and providing support with care plan.
“I’ve had the privilege of working alongside Dale and Maura both as a colleague and as a friend, and I can say without hesitation that they are two of the most loyal and trustworthy professionals I know. When you bring them into your business, you’re not just hiring support — you’re gaining partners who genuinely care about your success.
In our optical practice, they helped us design a clear, concise, and highly efficient customer service journey from first contact to final dispense. Every step was intentional. Every touchpoint reflected our specialty and our standards. They didn’t just organize systems — they innovated. They anticipated patient needs, streamlined communication, and created processes that feel seamless for both our team and our patients.
What truly sets Dale and Maura apart is their heart. They are friendly, approachable, and deeply passionate about delivering customer service that aligns with a practice’s unique identity. They don’t believe in generic scripts or one-size-fits-all solutions. They listen, they refine, and they elevate.
If you value integrity, efficiency, and a customer experience that actually reflects your brand, you will not find better partners.”
- Stephanie Bartash, ABOC
"DeePee Virtual played a critical role in supporting our transition from a strictly routine optometry clinic to a specialty care practice since the COVID closures in 2020. That kind of shift requires more than scheduling and inbox management — it requires alignment with mission, language, and patient education. Dale, Maura and their team executed their roles with ease and clarity, ensuring that our systems, communication, and customer journey reflected the higher level of specialty care we provide. While our practice struggled through this time to maintain calm and easy for our patients, DeePee came in and took charge in an area where we needed true leadership.
They consistently go above and beyond their defined responsibilities. Whether it is proactively identifying areas for improvement, collaborating with our team on strategic initiatives, or investing time to better understand our long-term vision, they participate fully in the success of our company.
On behalf of the entire vision clinic staff and the patients we serve, we extend our sincere thanks to Dale and Maura. Their loyalty, professionalism, and commitment to excellence have made a measurable difference in our growth and in the experience, we deliver every day.”
-Dr. Valerie Biscardi